Shipping policy

Shipping Policy

Thank you for choosing Garcia’s Galactic Custom Apparel LLC.

Because we specialize in custom embroidery and screen printing, most items are made to order. Please review our shipping policy carefully before placing your order.

Order Processing Time

All orders are processed after payment is received and approved. Production time typically ranges from 5–10 business days depending on order size, customization requirements, and current production volume.

Large, bulk, or specialty orders may require additional processing time.

Orders are not shipped on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on order size, weight, and destination.

Delivery timeframes provided at checkout are estimates only and are not guaranteed. Transit times vary depending on the shipping carrier and destination.

Delays

Garcia’s Galactic Custom Apparel LLC is not responsible for delays caused by:

  • Shipping carriers

  • Weather conditions

  • Customs processing

  • Incorrect or incomplete shipping addresses

  • Events outside of our control

Once your order is transferred to the shipping carrier, risk of loss and title pass to the customer.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

We are not responsible for orders delivered to an address entered incorrectly at checkout.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim. You may also contact us at:

usnavycpo@icloud.com

We will assist where possible but are not liable for carrier-related issues once the shipment has left our facility.

Local Pickup (If Applicable)

If local pickup is available, you will be contacted with pickup instructions once your order is ready.

Contact Information

For shipping questions, contact:

Garcia’s Galactic Custom Apparel LLC
Email: usnavycpo@icloud.com
Phone: (562) 371-5588